Last Updated: January 1, 2025
Your privacy matters. This Privacy Policy explains how Holistically Simple ("we," "us," "our") collects, uses, protects, and shares your personal information when you use our Private Membership Association (PMA) platform and services.
We collect information you provide directly to us, information we collect automatically, and information from third-party sources.
When you register, use our platform, or interact with our services, you may provide:
When you access our platform, we automatically collect:
We use your information for the following purposes:
| Purpose | How We Use Your Data |
|---|---|
| Platform Services | Provide access to CRM, marketing automation, website builder, community, and all platform features |
| Account Management | Create and manage your account, process payments, handle subscriptions, verify identity |
| Communication | Send transactional emails, platform updates, support responses, community notifications |
| Personalization | Customize your experience, recommend relevant resources, match you with peer groups |
| Analytics & Improvement | Analyze usage patterns, improve features, fix bugs, optimize performance, conduct A/B testing |
| Security & Fraud Prevention | Detect and prevent fraud, unauthorized access, security threats, and policy violations |
| Legal Compliance | Comply with legal obligations, respond to legal requests, enforce our Terms of Service |
| Marketing (with consent) | Send promotional emails, product updates, educational content (you can opt out anytime) |
We do NOT sell your personal information. We only share your data in the following limited circumstances:
We share data with trusted third-party vendors who help us operate our platform:
All service providers are contractually required to protect your data and use it only for the specified purposes.
Within our member community:
If Holistically Simple is acquired, merged, or undergoes a business transition, your information may be transferred to the new entity. You will be notified of any such change.
We may disclose your information if required by law, court order, subpoena, or government request, or to:
We may share your information with third parties if you explicitly consent (e.g., connecting third-party integrations).
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at:
We will respond to your request within 30 days. Identity verification may be required to protect your privacy.
We implement industry-standard security measures to protect your personal information:
No system is 100% secure. While we use best practices to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and notifying us immediately of any suspected unauthorized access.
Our services are NOT intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected data from a child under 18, we will delete that information immediately. If you believe we have collected information from a child, contact us at [email protected].
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for platform functionality (login, session management, security) |
| Preference Cookies | Remember your settings and preferences (language, layout, theme) |
| Analytics Cookies | Track usage patterns to improve our platform (Google Analytics, Mixpanel) |
| Marketing Cookies | Deliver relevant ads and measure campaign effectiveness (can be disabled) |
You can control cookies through:
Note: Disabling essential cookies may affect platform functionality.
Holistically Simple is based in the United States. If you access our services from outside the U.S., your data may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your home country. We take appropriate safeguards to protect your data in accordance with this Privacy Policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at [email protected].
If you are located in the European Economic Area (EEA), UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
Our platform may contain links to third-party websites, services, or integrations. We are NOT responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party services you connect to or visit through our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features.
When we make material changes:
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Phone: +1 (757) 573-9818
Address: 4701 Shore Dr, Ste. #103-440, Virginia Beach, VA 23455